What We Collect
Contact details, project requirements, technical logs, and communication records necessary for service delivery.
Legal
Privacy Policy
Effective date: May 25, 2026
This policy explains how Intellix Solutions collects, uses, stores, and protects personal and business data when you visit our website or engage our services.
Why We Use It
To deliver solutions, manage support, maintain security, and meet legal and contractual obligations.
Your Rights
You can request access, correction, deletion, or export of eligible personal data, subject to legal limitations.
1. Information We Collect
Information you provide
- Name, email address, phone number, and company information.
- Project details, documents, technical requirements, and business context.
- Messages submitted via forms, email, support channels, or meetings.
Information collected automatically
- IP address, browser type, operating system, and device metadata.
- Usage information such as visited pages, timestamps, and click activity.
- Security and performance logs used for diagnostics and threat detection.
2. How We Use Information
- To evaluate requirements, propose solutions, and execute project delivery.
- To manage onboarding, communication, maintenance, and support services.
- To monitor quality, reliability, and security of our systems and operations.
- To comply with applicable law, contractual obligations, and audit requirements.
- To send service-related notices such as updates, incident alerts, and billing notices.
3. Legal Bases and Consent
Where required by law, we process personal data based on one or more legal bases: contractual necessity, legitimate business interests, legal compliance, or consent. When consent is required, you may withdraw it at any time, subject to lawful processing already performed.
4. Data Sharing and Processors
We do not sell personal data. We may share information with trusted service providers who support hosting, communications, analytics, security, and infrastructure. These providers are contractually required to protect data and use it only for authorized purposes.
5. Data Retention
We retain information for as long as needed to deliver services, resolve disputes, maintain records, and satisfy legal or regulatory obligations. Once retention is no longer necessary, data is deleted or anonymized using reasonable safeguards.
6. Security Controls
- Access controls and least-privilege practices for internal systems.
- Encryption in transit where supported and secure credential management.
- Monitoring and response workflows for suspicious activity and incidents.
- Periodic review of operational and technical safeguards.
No online system is absolutely secure, but we continuously improve controls to reduce risk.
7. International Transfers
If information is transferred across borders, we apply appropriate safeguards and contractual protections to maintain confidentiality, integrity, and lawful processing standards.
8. Your Privacy Rights
Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of your personal data. To submit a request, contact us using the details below. We may verify identity before processing requests.
9. Policy Updates
We may update this Privacy Policy from time to time. Material updates will be reflected by changing the effective date on this page.
10. Contact for Privacy Requests
Email: info@intellixsolutions.org
Phone: +92-342-3578700
For project-specific discussions, use the Contact Page.